I have had multiple sales careers during my many years in the business world. As a teenager, I sold men’s clothing for a high-end retail chain in Montreal. For many years I sold or managed sales teams that offered freight transportation services to shippers across North America. My most challenging sales assignment has taken place over the past 18 years as I developed my consulting practice. When I started, I had a to build a business from scratch. We had no customers, just some ideas on the services we wished to market. During this same period, I also helped successfully grow an annual freight transportation conference and sustained this business over an 11-year period.

I learned many valuable sales lessons from these various sales assignments. I will share a few tips in this blog, and the subsequent blogs in this series.

Value Proposition

One of the starting points for success in sales comes from an understanding of customers’ needs. What is motivating the potential purchaser of a suit or sport coat and slacks? What type of freight transportation service does the customer need to satisfy the requirements of their end users? Why is a prospective attendee contemplating going to a business conference? When I received a call from a President or VP, Finance of a company seeking consulting services, what is the primary problem that they were seeking to address?